Return Policy

I hope you will love your wallpaper, fabric or homeware. If for any reason you need to return your order, you can do so within 30 days of receipt, in its original packaging. Please contact me on info@sorbetdreams.com to discuss the return. The general conditions are:

Conditions of return

  • Buyer can return this item
  • Buyer must return item within 30 days of delivery
  • Buyer is responsible for return postage costs
  • Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition
  • A restocking fee of approx 5% of order value will be deducted from your return to cover credit card/Paypal fees and p&p fees.

In the unlikely event that any goods delivered are damaged or faulty please contact me within 24 hours to arrange a return. If goods are faulty, damaged or an error has been made on our part I will pay for the return postage.  Once the goods are received and inspected a full refund or replacement will be offered.

Please note that samples, custom colour wallpaper and any cut fabric is not returnable/refundable.