FAQ

I'VE PLACED AN ORDER, HOW LONG UNTIL IT'S DISPATCHED?

Most wallpaper is stocked for a quick dispatch. If your wallpaper shows stock qty, it means that once you order it, it will be dispatched the next Monday or Thursday with Royal Mail, or if you choose Express shipping, it will be dispatched the following day with Fedex next day service. If you've missed out on current stock and your chosen product doesn't show stock qty or says "on Backorder" it means that stock is coming soon. Please order it now so you get the first stock, once it arrives. Wallpaper backorder is usually around 10-14 days but if you message me, I can update you on a more exact lead time.

WHAT SIZE ARE THE WALLPAPER SAMPLES?

The aim is that you get a good idea of the size of the elements of the design and the colours. For larger scale designs the samples are A3 size (29.7 centimeters by 42 centimeters (cm), or 11.7 inches by 16.5 inches (in) ) and for smaller scale designs the samples are A4 size (21 centimeters by 29.7 centimeters (cm), or 8.3 inches by 11.7 inches (in) ) . Peel & Stick is a smaller, A5 size. If you would like a larger sample, please get in touch before you order.

CAN YOU HELP TO MATCH PAINT TO THE WALLPAPER?

You should be able to take your samples into any larger DIY store where a paint assistant can easily colour match the wallpaper to their paint (with their own devices), but I'm always happy to help, too.  

DO YOU SHIP INTERNATIONALLY?

Yes, I ship internationally to almost every country. Samples and small home décor under 2kg are sent via post (Royal Mail/your local post) and bigger items are sent via Fedex. Please note that custom charges may apply to certain countries or specific items, but this varies widely. It is crucial to check with your local customs regulations to determine if your order may be exempt from such fees. Custom charges are not included in your order price.

CAN I CANCEL MY ORDER?

If you need to cancel your order, please get in touch within 1 hour of ordering. After this time your order goes to production or posted out and it may be impossible to cancel it.